Shipping policy
Shipping Policy
Welcome to VALLORA. We are committed to delivering your orders safely, quickly, and efficiently across India.
Order Processing
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All orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is shipped, you will receive a confirmation message with tracking details.
Shipping Time
Estimated delivery timelines:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3–5 Business Days |
| Other Cities & Towns | 5–8 Business Days |
| Remote Areas | 7–10 Business Days |
Delivery times may vary during:
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festive seasons
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sales periods
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unexpected courier delays
Shipping Charges
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Free shipping may be available on selected orders or promotional campaigns.
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Standard shipping charges will be calculated at checkout if applicable.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) on eligible orders across India.
Please note:
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COD availability depends on your delivery PIN code.
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Additional verification may be required for high-value COD orders.
Order Tracking
Once your order is shipped, tracking details will be shared via:
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Email
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SMS
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WhatsApp (if available)
Customers can track their orders through the courier partner’s tracking page.
Delayed or Failed Deliveries
If your order is delayed or marked delivered but not received, please contact us within 48 hours of the delivery update.
We will coordinate with the courier partner to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address and contact details are accurate while placing the order.
VALLORA is not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.
Contact Us
For any shipping-related queries, contact us at:
Email: support@vallora.com